Partner at the McKinsey Global Institute (MGI), McKinsey’s business and economics research arm. Lead research on the impact of disruptive technologies and innovation on business, the economy, and society. Also led McKinsey research in such areas as Big Data, social and collaboration technologies, and the Internet of Things.

Frequent speaker at major global conferences, and research has been cited in leading publications around the world. PhD dissertation, entitled “I Still Haven’t Found What I’m Looking For: Web Searching as Query Refinement,” examined Web user search behaviors and the usability of Web search engines.

As a McKinsey consultant, served clients in the high-tech, media, and telecom industries on strategy, innovation and product development, IT, sales and marketing, M&A, and organization.